Who we are.
Who is Guide Dogs NSW/ACT?
Guide Dogs NSW/ACT is the leading provider of Guide Dogs and orientation and mobility services that enable people with low vision or blindness to get around their communities safely and independently.
Each year our highly trained Orientation and Mobility specialists work with around 4,000 people of all ages to help them achieve their mobility goals.
We rely heavily on generous donations from the people of NSW and the ACT to fund our services. Less than 10 percent of our income comes from government funding, including NDIS.
Our Purpose and Values.
Our purpose is to break the boundaries that limit people with low vision or blindness. Our Clients come first in everything we do.
While not an ‘official’ value, our core values are all underpinned by our focus and dedication towards those in our communities who need us the most. Our values that drive us are:
Walk the talk.
The buck stops with us. So we keep our word and keep going, no matter what.
We will:
- Be accountable and empowered to take ownership of outcomes
- Be proactive, resilient and persevere when things are difficult
- Communicate respectfully, openly and honestly
- Take action and deliver on our commitments
Lift each other.
From a guiding hand to a high five, we unleash and acknowledge everyone’s potential.
We will:
- Partner with Client and stakeholders as equals
- Be collaborative and develop relationships with other teams
- Consider the perspective of Clients, donors, volunteers and staff in all decisions
- Partner with others to create better Client outcomes
Lead with head and heart.
Forever focused on our purpose and mission, we combine care and careful planning to deliver successes worth celebrating.
We will:
- Engage with passion and commitment to the purpose
- Adapt our approach in response to new priorities
- Gather information and data to make informed decisions
Never stop exploring.
We’re fearlessly creative. We’ve always asked and answered the tough questions and if there’s a better way, we’ll find it.
We will:
- Respectfully question and challenge current practice
- Reflect on our actions and on lessons learnt
- Be curious and seek to understand the problem and offer a solution
- Explore creative alternatives and opportunities for continuous improvement
- Adopt new ways
The Leaders and Board of our organisation.
Our Board.
Our Executive Leadership Team.
Our Members.
Our Customer Advisory Panel.
Guide Dogs NSW/ACT history.
Learn about our history, from the 1950s right through until today!
Guide Dogs NSW/ACT History
