Management team.

Meet the Executive Leadership Team for Guide Dogs NSW/ACT.
A black labrador Guide Dog in harness looking straight at the camera.

Chief Executive Officer

Dale Cleaver

“To have the opportunity to lead one of Australia’s most iconic organisations is most definitely a career highlight.   It is an honour to work alongside such a dedicated team who live and breathe our values, and who are committed to improving the lives of people with low vision and blindness with heart and authenticity.

The role of CEO draws on my passion and experience in transformational organisational change; building on the 60 year successful heritage of Guide Dogs, and further developing its people, products, services, systems and governance, to ensure it remains relevant and customer centric for current and future generations.

Seeing our Clients achieve their goals in life and be a partner in their journey, makes it easy for me to come to work each day.”

Guide Dogs New South Wales Chief Executive Officer, Dale Cleaver. Dale is seated next to a yellow labrador dog. Dale and the dog are both looking at the camera and Dale is smiling.

Head of Services

Annette Clarke

“I believe in the importance of empowering people who have low vision and blindness to live their best lives and to have choice and control related to the services they access to achieve this. Being part of the Guide Dogs team means I get to work in an exciting, ever changing environment where technology is creating new opportunities.”

Guide Dogs New South Wales Head of Client Services, Annette Clarke. Annette is seated next to a yellow labrador dog. Annette and the dog are both looking at the camera and Annette is smiling.

Head of People & Culture

Joan Lynch

“People want to be passionate about what they do, and they want to be surrounded by people who are also passionate about what they do.  That’s what it feels like working here at Guide Dogs NSW/ACT.

It’s my belief that every person has the potential to make a positive difference. As the Head of People & Culture I have an opportunity to foster that potential in our workforce and contribute to keeping the passion alive.  And how many of us are so lucky that when we tell people where we work it inevitably brings a smile to their face.”

Head of Marketing & Communications

Charlie Spendlove

“It is a privilege to work for Guide Dogs and to promote the life changing services we provide. Every adult and child with low vision or blindness has the right to an equitable life, full of opportunity and community.

Seeing people achieve their goals in life and be part of their journey makes it easy to come to work each day.”


Headshot of Guide Dogs Head of Marketing and Communications, Charlie Spendlove. Charlie is looking at the camera smiling.

Head of Fundraising and Insights

Gary Bristow

“Everyone deserves the freedom to live the life of their choosing, regardless of their level of vision.

Every day I’m amazed at the generosity of our donors, incredible people with a passion for making a difference.

At Guide Dogs I feel privileged to connect donors to the joy of giving… because every gift, however big or small, helps our clients live their best lives.”

Guide Dogs New South Wales Head of Fundraising, Gary Bristow. Gary is seated next to a yellow labrador dog. Gary is looking at the camera smiling.

Head of Strategy

Lauren Peacock

”Having spent all my career in the corporate world, it has been an incredible fulfilling experience to work with one of Australia’s most iconic charities delivering the biggest impact for people with low vision and blindness.

As a passionate dog lover, the additional bonus is puppy cuddles on tap!!”

Chief Financial Officer

Fiona Erhardt

“As Chief Financial Officer my role is to ensure donor money is maximised for our Clients.  I partner with the executive team to build financial governance across the business and lead the finance team to ensure our finance processes are efficient and easy to use.

Coming from a background as a Chartered Accountant with extensive experience transforming finance teams in ASX listed and Not For Profit companies, I love working with the team at Guide Dogs where I am learning every day how we make a difference to people with low vision or blindness.  And I get to share the office with Nancy, a retired Guide Dog, who brightens every day. “

Fiona Erhardt sitting next to Nancy, a yellow Labrador

Head of Canine and Supply Chain Services

Paul Lemlin

“Most of my career has been in Operations and Supply Chain in the corporate sector and I am delighted to have joined the Guide Dogs team. I feel privileged to be part of such a trusted and highly respected organization and to work with a truly committed and enthusiastic team, all passionate about supporting our clients in maximizing their independence.”

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