An initiative of Guide Dogs NSW/ACT.
SeeWay: Practical support for every stage of your low vision journey.
Around 61,000 Australians live with permanent low vision (Nous research, 2020), many of whom do not qualify for traditional funding supports. This number is expected to grow significantly with Australia’s ageing population.
SeeWay was created by Guide Dogs NSW/ACT to meet this growing, urgent need. For more than 60 years, Guide Dogs has been by the side of Australians with low vision, helping people of all ages live confidently, independently and safely.
SeeWay is the next chapter in this legacy, dedicated to supporting people living with low vision earlier and more holistically. Research shows that getting support early in your low vision journey can lead to improved emotional, practical and long-term wellbeing outcomes.
As the first national holistic care platform designed specifically for people with permanent low vision, SeeWay offers a compassionate and empowering approach, one that helps bridge the wellbeing gap as you navigate all stages of vision changes.
SeeWay has three pillars of support.
Pillar one: No-gap professional counselling service.
When vision changes, emotional support is just as vital as practical care. SeeWay provides access to expert mental health professionals to help you nurture resilience, build confidence, and continue to have independence in everyday life. Low vision mental health support offers:
- One-on-one support delivered by our psychology partner, onPsych, with a team of psychologists and mental health counsellors versed in low vision.
- Open to any Australians with low vision and their loved ones.
- Fully subsidised support with no out-of-pocket costs (when accessed with a GP referral).
- Flexible access through telehealth sessions from anywhere in the country.
Multilingual support including English, Spanish, Italian, Arabic, Mandarin, Cantonese, Khmer (Cambodian), Russian, Ukrainian, and various Nigerian dialects.
Express your interest for mental health support today.
Pillar two: Personalised digital literacy training.
SeeWay’s digital skills training helps you make the most of your digital devices and stay connected with your loved ones and the world around you. Whether it’s discovering new features, keeping in touch with family and friends, learning how to do your banking and shopping online, or accessing entertainment, we’ll support you to use your digital devices with confidence.
Technology is for everyone! You’ll learn to:
- Use more features on your mobile phone, tablet, or computer, including magnification and other accessibility tools.
- Stay safe online, avoid scams and protect your privacy.
- Make everyday tasks easier by mastering essential apps like MyGov, online shopping and appointment scheduling.
- Connect seamlessly with family and friends through social media and video calling.
Learn in a way that best suits you. SeeWay’s digital skills training is flexible and designed to suit your needs. Choose the format that works best for you:
- Pre-recorded videos: Access instructional content online, any time, at your own pace.
- Live online sessions: Participate in real time, interactive training from the comfort of your home.
- In-person training: Visit one of our locations for hands-on, guided instruction by one of our expert facilitators or partner trainers.
Pillar Three: Empowering information and resources.
Practical advice and information tailored to your individual needs, with no medical jargon. Our online content is created to inform, not overwhelm.
SeeWay’s content is designed to help you navigate the lifestyle adjustments that can come with low vision, with insights from both lived experience and clinical experts. Topics range from accessible information about common low vision conditions to guidance on adapting to the physical and emotional changes which can accompany low vision.
Start reading through our content library today.
How do I find out more about SeeWay?
From learning new tech to finding helpful resources, or simply having someone to talk to, SeeWay is here to support you and your loved ones every step of the way. Experiencing a change in vision can be life-changing, but with the right support, you don’t have to face it alone.
For tailored, practical support, visit the SeeWay website today.
We’d love to hear from you!
Call 8350 1400 or email us.
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