Disability Inclusion Training.

Learn practical skills to be inclusive of people with blindness and low vision in the community.
Two people sitting at cafe table. Both people are smiling.

About our training

Improving connections in the community.

Our Disability Inclusion Training is designed to help you and your team improve how you connect with people with blindness and low vision.

The training is designed to raise awareness and understanding while providing practical skills on how to best assist a person with blindness or low vision.

The training is suitable for any organisation or group who would like to make their service or venue more inclusive.

Guide Dogs is currently providing training to various community and industry groups such as:

  • public transport providers
  • taxi and rideshare services
  • hospitals
  • universities
  • local government
  • hospitality and cultural institutions.
A person with a white cane and a train station attendant walk down a train station. The train station attendant is looking at the person who is smiling.

What is included in the training?

We can create a bespoke training package to meet your needs.

Some topics and activities we can cover in the sessions include:

  • Definitions of legal blindness and low vision.
  • The main causes of blindness and low vision in Australia.
  • Functional impacts of blindness and low vision, including specific impacts on your service or venue.
  • Demonstration of the main mobility aids used by people with low vision and blindness (for example, canes, electronic aids and Guide Dogs).
  • Best practice for assisting a person with blindness or low vision, specifically related to accessing your service or venue.
  • Guide Dog etiquette, specifically related to accessing your service or venue.
  • The role of Guide Dogs NSW/ACT and other blindness and low vision service providers.
  • Practical activities to practice inclusive communication and guiding skills.
  • Opportunities to interact with a presenter with blindness or low vision as they discuss their lived experience navigating and exploring the community.

We also provide an accessibility consulting service which can support you to identify and rectify access barriers specific to your service or venue.

Session time, participant numbers and fee structures

Booking details

  • Delivery

    Sessions are delivered face to face to allow for practical guiding and communication activities. We also offer a blended option of a webinar followed up by practical activities.
  • Duration

    Session times depend on your desired content and time frame. We can offer a range of session times, from one hour, to a half day, or even an entire day.
  • Participant numbers

    A maximum of 20 participants is recommended to allow full participation in practical activities. However, we can cater for larger groups on request. A Guide Dogs facilitator and person with blindness or low vision conduct the training together.
  • Costs

    Costs vary depending on content, location and participant numbers.

How to book

Get in touch for more information today.

Contact us on 02 9412 9300 or complete the Disability Inclusion Training Enquiry Form.

An eight week old yellow labrador puppy outside looking at the camera.

Join us this PAWGUST. Walk or run every day to raise funds for Guide Dogs.

Register and raise funds to fetch a PAWdometer for your dog.